Before depositing
Confirm the minimum amount, transaction limits, fees and current instructions. Do not send funds using screenshots or payment details from unknown third parties.
Before withdrawing
Review the threshold, account verification, processing estimate and any promotional conditions that apply.
Payment safety
Check that you are in the correct account. Never publish banking details, passwords or verification codes when requesting support.
When processing is delayed
Check the stated processing period and verification status, then contact a verified support channel. Processing time is not guaranteed by this guide.